Product Support

Software Republic handles all support issues through this web site or by fax. We do not offer telephone support. All support for Software Republic programs is free of charge.

If you require technical support for any Software Republic, L.L.P. program, first check the Help screens within the software and the accompanying documentation. If necessary, make use of the Message Board to further assist you. In addition, you may obtain technical support by logging into the Online Helpdesk below.

To access the Online Helpdesk for assistance with your software or to search the Knowledge Base, please login to your Helpdesk account.

New Accounts:	To create a new Online Helpdesk account, enter a valid email address in the box below and click on the Login button. This email address will be your login from now on to access all of your support tickets.
Existing Accounts:	Please enter the original email address used to create your Online Helpdesk account in the box below and click on the Login button.

Helpdesk Account Email Address:

A 24 hour fax service is available for you to send your questions and/or comments. Please send your fax to the attention of Technical Support.

Send your technical support fax to: (281) 463-1404

The following page will display video tutorial links for the RainCAD™ / Land Illustrator™ 9.0 and 10.0 DesignCAD Edition software only. We do not have any video tutorials for any other programs at this time.

Video of RainCAD™/ Land Illustrator™ 9.0 and 10.0 DesignCAD Edition Key Commands

If you are experiencing trouble with any of the features in DesignCAD such as importing or exporting AutoCAD® DWG files, or printing or plotting your drawing, please contact technical support at IMSI.

Web Site:

http://www.imsisoft.com/designcad_support.asp

Visit our booth at one of these upcoming trade shows or events.